The Waterhouse Team

The Waterhouse team are caring and experienced, dedicated to looking after families who choose to use us. The wealth of knowledge across our team provides invaluable, compassionate support, along with informed advice. Our collective aim is to ensure that the varying needs and wishes of each family we care for are not only met each and every time, but where possible their expectations are exceeded.

Clare Waterhouse

Clare Waterhouse joined the family firm after a career in the legal profession specialising in probate and inheritance tax wealth management planning. Clare focuses on every aspect of the business and as well as being involved in the operational side, she is the main contact for community relationships, training, marketing and social media channels.

David Rhys-Jones

David is a man with many different hats! From conducting the majority of our funerals, to arranging and bearing on both Burwash and Heathfield funerals, David is also responsible for our website, health & safety matters, along with controlling the day-to-day logistics of our funerals diary, staffing and vehicles at both offices.

Wendy Mitchell

Wendy has been an integral member of our staff for nearly 20 years having joined us to be the main funeral arranger for our Heathfield office. Wendy has managed and coordinated all the funeral arrangements in our busy Heathfield office and has over the years built up a strong relationship with our local families and the Heathfield community.

Teresa Powell Fairweather

Teresa, having spent 17 years working and managing a local residential care home, joined our team 6 years ago and now spends the majority of her time arranging funerals based at our Burwash office. In addition to supervising our Burwash office, Teresa also looks after all our Accounts needs,

Zara Rhys-Jones

Zara has been with us for 4 years and is based at our Burwash office, being part of our funeral arranging team, looking after the families we have the privilege to care for.

Chris Porter

Chris joined us in 2011. He assists in all workshop duties, including coffin preparation, cleaning vehicles and bearing. Chris is also one of the first members of our staff you may meet, as he assists with the out of hours first call duties.

Dorothy Waterhouse

Dorothy Waterhouse began helping her father with running C. Waterhouse & Sons in her early 20's. As her father approached retirement Dorothy took on more of the undertaking work, from cleaning cars, to doing the accounts and everything in between. Dorothy's overriding ethos, which still permeates every fibre of the business today, is to care for families and to support their individual wishes and arrangements.